INFORMATION FOR PATIENTS REGARDING
Please see attached a patient communication on how Chawton Park Surgery is currently functioning.
We would like to thank you in advance for your continued cooperation during this challenging time
All at Chawton Park Surgery
DO NOT COME TO THE SURGERY
Please consider carefully if your problem is urgent and cannot wait as we are entering an unprecedented period of demand on the whole NHS.
The following actions have been implemented by the North Hampshire Primary Care Team:
- This surgery is now operating on a triage only system.
- The Clinician will contact you remotely by phone or by video consult. They will advise you if and where you need to be seen.
- You will no longer be able to pick up prescriptions from the Surgery. All prescriptions will be sent to a nominated chemist of your choice. Please sign up for Online Services or speak to your pharmacist.
With your support we hope to deliver the safest possible service during this turbulent period. We remain committed to the health and well-being of our population and thank you for your support.
Advice about holiday insurance letters and fit notes - see here
- Anyone with a continuous cough OR fever (>37.8 must self-isolate) for 7 days (This includes children)
- Anyone with these symptoms that is WELL can self-isolate
- Anyone will symptoms that is UNWELL should go to 111 online for advice they must NOT go to the GP. 111 will assess and advise.
Visit Coronavirus-England.nhs.uk for further information about Coronavirus and actions regarding self-isolation.
Use the 111 online coronavirus service to find out what to do next.
Do not go to a GP surgery, pharmacy or hospital. (Information taken from https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public on 04/03/2020 - please visit the website for up to date information)
For patients concerned that they may have coronavirus or may have come into contact with someone who has, the NHS 111 online service has created coronavirus pages that tell patients what they should do based on their particular circumstances. These can be accessed at: https://111.nhs.uk/service/covid-19
Connect Hampshire COVID-19 resources can be found here
There is a dedicated webpage for general information on coronavirus - which can be accessed here
Information regarding Coronavirus and Pregnancy - Click here
Have you heard of eConsult?
Do you know you are able to ask questions, seek advice and request a consultation via eConsult. Please click on the link below and follow the steps. Any requests that are sent to the Practice will be replied to within 48 working hours - Please do not use for URGENT medical queries - please contact the practice on 01420 542542 or 111 outside of Practice opening hours.
Welcome to Chawton Park Surgery
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
The surgery has a slope from the front car park and automatic opening front doors to help you. There are disabled toilets in the waiting area. All the consulting rooms are on the ground floor but should you need to access upstairs for any reason a lift is provided.
If you have any problems with sight, hearing or mobility please let a receptionist know and they will arrange for you to receive the help that you need. We do have an induction loop available for the use of those who are hard of hearing.
Alton Community Support Directory
Our Patient Participation Group in conjuction with The Wilson Practice Patient Participation Group have created the Alton Community Support Directory, which can be found here. The directory has been created for health professional and patients and will aid them in finding local and national support and help groups.
To access the directory click here
Opening Hours and Out of Hours information can be found here