Need help with a non-urgent medical or admin request? Here’s how to submit a request through the website

We know that using AccuRx can feel a bit confusing or intimidating at first. Don’t worry — we’re here to help!

Simply click on “Submit a new request” on the homepage of the practice’s website.

Check out this helpful video from AccuRx, which walks you through how to submit a request. Just follow the steps in the video, complete your details, and submit your triage.

Online requests will be read within 2 working days.

If you need more urgent help, call your GP practice. If it’s closed, visit NHS 111 online or call 111. In an emergency call 999