Practice Team

Practice Management

Nicky Wornell

Nicky Wornell

Practice Manager

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Serena Prosser

Deputy Practice Manager

Serena is our Deputy Practice Manager and works with the Practice Manager to manage and run the day to day operations of the Practice.

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Sarah Brown

Patient Co-ordinator Manager

Sarah oversees the smooth running of our Patient Co-ordinator team and appointment system.

Matthew Miller-Hall

Digital and Facilities Manager

Matthew looks after the day to running of the IT for the Practice as well as strategic planning for digital transformation within the Practice. Matthew is also responsible for the building management and services.

Administration

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Nikki George

Prescriptions Manager

Nikki manages all the prescription generation and prescription queries for the practice.

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Stacie Lee

Data Administrator

Patient Co-Ordinators

Patient Co-Ordinators provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Patient Co-Ordinators make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits. The team comprises; Amanda, Sam, Charlotte L, Kim, Selena, Emily, Charlotte M, Sue, Hannah and Claire.

Secretaries

Our secretarial team work very closely together and manage the administration of all referral and patient letters. If you have any queries they can be contacted via the reception team.

All staff adhere to the Practice’s Confidentiality Policy and Data Protection Act 2018.